Using the Data Explorer

The data explorer panel  lets you search, browse, export, and delete all the data captured by Recomendo which is stored in our secure cloud servers.

When Recomendo is initially installed, all your posts, users and purchase history (WooCommerce sites) are sent to the Recomendo servers. Afterwards, every time you create, update or delete a post, (or user) they are automatically synced. You should not use the Data Explorer to remove post content (“items” ) from Recomendo, as they are automatically synced, and only use for troubleshooting in order to verify the content available in the Recomendo servers.

To use the data explorer, click go to your WordPress admin dashboard, and click on Recomendo->Data Explorer.

recomendo data explorer

Viewing User Activity

The Recomendo Data Explorer, let’s you easily see how your site’s visitors and registered users are interacting with your website. We keep track of the following events performed by users on your site:

  • view: view events are sent to our servers every time a user visits one of your pages with the post type you specified in the Recomendo options.
  • category_pref: Category preference events are sent every time a user visits a category or tag page with the post type you specified in the Recomendo options.
  • add_to_cart: add_to_cart events are sent only in WooCommerce sites when a user adds a product to the cart.
  • buy: buy events are sent only in WooCommerce sites when a user purchases a product.

To view the activity of a specific user in your site, select user as the Entity Type and enter their User ID for a registered user or their cookie ID for unregistered users. To view all the data, clear the start and end date fields, or enter an appropriate date range.

Exporting User Activity

Recomendo complies with the GDPR requirement that grants users the right to have all their data exported in a machine readable format.

To view the activity of a specific user in your site, select user as the Entity Type and enter their User ID for a registered user or their cookie ID for unregistered users. To view all the data, clear the start and end date fields, or enter an appropriate date range.

Select all the records by clicking on the checkbox in the header of the table, and in the Bulk Actions menu, click on Export.

Deleting User Activity

Recomendo complies with the GDPR requirement that grants users the right to be forgotten from your site by having all their activity removed.

To delete the user activity tracked by Recomendo, select user as the Entity Type and enter their User ID for a registered user or their cookie ID for unregistered users. To view all the data, clear the start and end date fields, or enter an appropriate date range.

Select all the records by clicking on the checkbox in the header of the table, and in the Bulk Actions menu, click on Delete.

ATTENTION, THIS OPERATION CAN NOT BE UNDONE.